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Ordering Instructions

Ordering pencils on-line from SignaturePencils.com is easy to do and only requires a few moments.  Once you have decided on the pencils that you want to purchase (stock or custom imprinted), we will need some very basic information and our site is set up to walk you through that process step by step.

For Stock Pencil Designs (non-customized), select the various designs and quantities that you would like to purchase and then proceed to the checkout page and complete the billing and shipping information. We will send you a confirmation email summarizing your order with us.

For Custom Imprinted Pencils, below is a summary of the ordering process and the information that we will need.
  1.  Choose the Item Color - You will see a drop-down box to the right of this option showing you all of the colors that are available for this item.  Please select one.
     
  2. Quantity - Enter the number of pencils that you want of that particular design.  Imprinted pencils have a minimum quantity which will already be inside the quantity box.  If you need more pencils, just change the quantity.
     
  3. Select Imprint Color - You will see a drop-down box to the right of this option showing you all of the imprint colors that are available.  This is the color that your personalized message will be printed in on the pencil.  Please select one.
     
  4. Select a Typestyle (font) - We offer several different typestyles that will make your message stand out.  Double-click on the View Typestyles link to see examples of the different fonts available.  After you determine your typestyle preference, select it from the drop-down box.
     
  5. Are you using a Mascot or Logo - Some of our customers include their school mascot or business logo with their  imprint message.  At the drop down box to the right, let us know your preference.  You can answer No, you can use one of our stock mascots (double-click on the View SignaturePencils Mascots link) or you can supply your own mascot/logo.  If you opt to use your own logo, you will be given further instructions on how to get us that image.  In addition, submitted logo's may be subject to additional charges if logo requires clean-up or formatting.   We can accept bitmap (*.bmp) images or Photoshop eps (*.eps) images. Other formats may be possible including good quality line art. 
     
  6. Location of Mascot/Logo - Select from the drop-down box to the right your preferred location for your mascot/logo.
     
  7. Enter your Imprint Message - This is the most important part of the process because what you type in here is literally what will be imprinted on your pencil.  If you want upper case, BE SURE TO TYPE IT IN LIKE THIS.   If you want mixed case, You Will Need To Type It In Like This.  REMEMBER, however you type it in is how we will imprint the pencil.  BE SURE TO CHECK YOUR SPELLING!

    You must enter at least one line of imprint instructions or you will not be able to proceed further.  Our pencils allow you to include several lines of imprint for no additional cost, so maximize your imprint message!
     
  8. After you complete your order, proceed to the checkout page and complete all billing and shipping information.  We will send you a confirmation email summarizing your order with us and detail your imprint instructions.  PLEASE CHECK YOUR IMPRINT INSTRUCTIONS CAREFULLY.  REMEMBER, WHAT YOU TYPE IS WHAT WE WILL PRINT.  PLEASE CHECK YOUR ACCURACY.  If there is a problem, please notify us immediately by replying to the email or call us at 1.866.799.7600.

Stock pencil designs usually ship within 24-48 hours depending on the time order was placed. Custom Imprinted pencils take 3-4 weeks for you to receive.  Carpenter pencils take approximately 4-5 weeks.  If you need the pencils by a certain date, please let us know in the Instructions section on the checkout page.  We will make every effort to accommodate your request, but additional shipping and rush charges may apply.

If you have any additional questions regarding ordering, please contact us at support@signaturepencils.com or you can call us at 1.866.799.7600.  We will be happy to assist you in any way possible.  SignaturePencils.com is your Specialist in Pencil Customization and Stock Designs too!